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Home » FAQ 常见问题

FAQ 常见问题

Q. How to purchase my order on the site? 如何在网站购买订单里的物品?
To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, you need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.



Q. What are the payment methods available? 有什么可用的付款方式?
Homedeal.my offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds) 
Via Ipay88 (Visa or Mastercard / Internet Banking)


2. Invoice / Cheque / Offline Bank Transfer

Bank : Public Islamic Bank
Bank Account : 3992 5688 12
Account Name : APR Electronics Services Sdn Bhd

After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : Joey@apr-es.com or fax it to us at 03-7885 0807

Note: Your purchased products will not be delivered until we have this confirmation.


Q. How to change my account personal information and shipping address? 如何换个人资料和邮寄地址?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.



Q. I forgot my Password for my account. What should I do to retrieve it? 忘了账户密要怎么做可以取回?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.



Q. Can I cancel an existing order that have been made? 我可以取消已有的订单吗?
Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at joey@apr-es.com with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in shipping or shipped will not be cancel.



Q. What is the product's transaction currency? 产品的交易货币是什么?
All products transaction currency will be done in Ringgit Malaysia.

Q. How long does the delivery usually takes? 交货通常需要多长时间?
Delivery usually will takes about One (1) to Five (5) working days. 

Q. I still have doubts! 我还有问题想问!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to joey@apr-es.com for us to clear your doubts.

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Information 资料

  • FAQ 常见问题
  • Terms & Conditions 条款和条件
  • Delivery Method 物流方式
  • Return & Refund Policy 退款/退货
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  • Privacy Policy 隐私政策

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  • My Account 我的账户
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